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Careers

Our continued success depends on our people.

At Community Trust, you’ll discover a workplace that’s built to support you and the growth of your career. A fast-paced, growing, niche financial institution, we offer a collegial and friendly environment – one that promotes collaboration throughout the organization. We take pride in the foundation of our diverse culture, which is deeply rooted in core values that reflect a commitment to each other and the people we serve. Guided by a well-respected leadership team, Community Trust takes pride in being a flexible alternative to larger, traditional financial institutions since 1975.

When you join Community Trust, you’re joining a Company that takes pride in showing its employees that their expertise is valued. We work as a team, so you’ll be sure to have a group of like-minded co-workers who will be right there to help, challenge and motivate you. You will be encouraged to share your great ideas while discovering opportunities for self-development and continuous learning.

Our Merit

Our team is committed to keeping employees engaged, inspired, driven and appreciated. But don’t just take our word for it. Check out what other people think Community Trust is doing well:

Canada’s Best Employer for Recent Graduates

Canada’s Top Small & Medium Employers

Current Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Business Development Manager (Vancouver)
Position Description

MANDATE:

Reporting to the Director, National Sales, the Business Development Manager is responsible for developing new business opportunities in the Vancouver area, supporting assigned Accounts and achieving stated goals and objectives in support of the Residential Lending department. This role will be responsible for successfully contributing to the overall portfolio growth and maximizing profitability in an entrepreneurial environment focused on service and operational excellence. This role is results driven, competitive and exemplifies the spirit of a team player.

 

ACCOUNTIBILITIES:

  • Develop and execute effective business development strategies and successfully contribute to the department’s business plan.
  • Develop sales strategies to increase market share in Vancouver, analyze opportunities and create plans to maintain continuity, and achieve growth and sales objectives.
  • Collaborate with the Investment Services BDM to leverage and maximize cross-departmental sales opportunities.
  • Partner with Residential Lending Operations team to support and service partners within assigned territories.
  • Generate a target list of potential broker and partner relationships, developing customized strategies to successfully translate the leads into net new business.
  • Develop and foster broker and partner relationships while always maintaining the highest level of professionalism and service standards.
  • Balance strong problem solving and decision-making abilities while meeting performance targets and maintaining effective internal and external relationships.
  • Maintain a strong sales funnel with focus on activity to ensure continuous sales and growth goals are met.
  • Track, analyze and report key pipeline, opportunity, forecast and sales productivity metrics.
  • Prepare a variety of reports (including visit summaries, closings, competition offerings and goals vs results).
  • Actively participate in business development events, tradeshows and presentations as required.
  • Identify and research new product and service opportunities that complement existing and align with the company’s strategic objectives.
  • Together with the Marketing and Brand Management team, participate in the update of existing and creation of new broker communications including collateral materials, email content and innovative promotions.
  • Maintain up-to-date knowledge of the competition, industry trends and market conditions.
  • Ensure accurate record keeping – both electronic and paper based and ensure that all records are stored and retained to meet Company standards.
  • Identify continuous improvement opportunities.
  • Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
  • Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

 

KNOWLEDGE & SKILLS:

  • Minimum of 5 years’ experience in the full sales cycle process.
  • Minimum of 2 years related experience in alternative lending.
  • Post-Secondary Education preferred.
  • Proven track record in meeting and exceeding established sales targets.
  • Excellent presentation skills.
  •  Superior interpersonal and relationship building skills.
  • Solid understanding of the characteristics, attributes and risk factors associated with various loan types.
  • Strong knowledge of Microsoft applications (including Word, Excel and Power Point) and familiarity with the internet and related applications as tools for conducting research.
  • Demonstrates strong negotiation, planning, organizational and time management skills
  • Solid written and verbal business communication skills.
  • Capable of handling multiple tasks and meeting stringent deadlines.
  • Tactful, diplomatic and politely persistent.
  • Results oriented and a high achiever.
  • Reliable, consistent and disciplined.
  • Highest level of integrity.
  • Self-motivated, confident and capable of working both independently and in a team environment.
  • Bring a positive, can-do attitude to our organization, using creative solutions to solve problems.
  • Establish and build on healthy working relationships with your team and peers.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Client Servicing Specialist (Mortgage Servicing Department)
Position Description

MANDATE:

The Client Servicing Specialist (“CSS”) is responsible for managing new and existing partner and client relationships through being responsive, educated, and attentive to client needs. The CSS will be required to liaise with the Mortgage Servicing Department to ensure that client needs are met through timely turnaround and effective resolution management. As champions of customer service excellence, the CSS will impact and contribute to enhancing the experience with each encounter with Community Trust, thus contributing to the overall success of the department.

 

ACCOUNTABILITIES:

  • Provide exceptional service to partners and customers with respect to inquiries and responses concerning CTC’s Residential and Commercial mortgage accounts.
  • Communicate professionally and effectively, both verbally and written with partners and clients regarding CTC’s Residential and Commercial mortgage accounts.
  • Be fluent and knowledgeable with all. accounts including cross-selling opportunities.
  • Collect and provide effective hand-off for all documents required to complete administrative requirements.
  • Respond to and/or investigate all internal and external client inquiries within the department service standards.
  • Respond to all inbound calls to the Mortgage Servicing Department within the established service standards.
  • Monitor and action emails into the department’s email box within the established service standards.
  • Process and deliver communications including, but not limited to, statement of accounts, and billing statements.
  • Responsible for maintaining and the organization of all electronic mortgage files.
  • Provide support and/or recommendations for process improvements to Managers, as appropriate.
  • Follow all AML policies and procedures with client accounts with an emphasis on “Know Your Client” rules.
  • Comply with CTC’s policies regarding the privacy of information.
  • Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conduct appropriate inquiries and investigations in relation to any such situation and ensure that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

 

KNOWLEDGE & SKILLS:

  • Post-secondary education preferred.
  • Proven track record of exceptional customer service capabilities
  • Demonstrates effective organizational and time management skills
  • Demonstrates strong interpersonal and relationship building skills
  • Solid written and verbal business communication skills
  • Strong analytical skills
  • Detail oriented with an acute attention to accuracy

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Commercial Servicing Analyst
Position Description

MANDATE:

Reporting to the Director, Mortgage Servicing, the Commercial Servicing Analyst will be the key point of contact for all servicing matters relating to commercial loans held on behalf of investors including both conventional and Canada Mortgage Housing Corporation (CMHC) insured loans. The individual, with the assistance of the Mortgage Servicing team, will serve as a liaison between borrowers and investors to ensure appropriate loan management and delivery of documents and loan renewals, as necessary. CMHC loans held on behalf of investors will require additional administration wherein the individual will be required to complete annual credit reviews, property inspections, and ensure adherence to any specific requirements of the CMHC certificate.

This role will be responsible for co-ordinating and facilitating the credit review of loans being offered for inclusion in the Canada Mortgage Bond (CMB) program. This will require an audit and review of externally prepared credit presentations to confirm the appropriateness of the investment. The individual will also be responsible for the review and approval of post CMB funding requests and inquiries.

 

ACCOUNTABILTIES:

  • For commercial loans serviced by CTC, liaison between borrowers and investors to facilitate with the investor’s ability to review and renew loans. This includes collecting information from borrowers to be delivered to investors for the investor’s own analysis and adjudication as it may pertain to annual reviews, loan renewals or other matters.
  • Convey renewal terms (or other matters) as approved by the investors to borrowers and with a view to finalizing documentations, including renewal documents, on the investor’s behalf.
  • For CMHC loans serviced by CTC, liaison with borrowers and investors to ensure appropriate file administration, including completing annual reviews and property inspections, with special attention to ensuring property operations adhere to conditions of the CMHC certificate of insurance. This may include the administering of reserve accounts including the review of draw requests to ensure the use of funds is in accordance with CMHC requirements and conditions.
  • Review of all financial information received from the borrower’s, comparing to previous underwriting, to determine if any request for change to the mortgage is supported with back-up. If the loan is in the Special Handling Department, complete reports and provide input to reports, required by SHC.
  • Prepare and send monthly remittances to investors.
  • Complete annual reviews on loans within CTC’s portfolio.
  • Serve as the key point of contact in coordinating and completing full credit reviews and audits of potential investment pools being offered for inclusion in the CMB Program. CMB credit audits will include a review of externally prepared underwriting presentation and supporting documentation to ensure appropriate underwriting methodology and conclusions, with specific attention to confirm lending metrics align with both CMHC standards and CTC’s own internal lending policies.
  • Manage all post funding requests relating to loans held via the CMB Program, including the review and approval of undertaking fulfillment, as well as requests for consent to additional financing, assumptions and other items as may be required.

 

KNOWLEDGE & SKILLS:

  • 3-5 years of experience in commercial real estate lending with a focus on multi-family / CMHC underwriting.
  • A keen understanding of commercial credit and risk with demonstrated ability to issue sound judgment when reviewing and considering files.
  • A comprehensive understanding of valuation and underwriting methodology to facilitate annual reviews of CMHC loans being serviced by CTC, or any loans remaining on CTC’s book.
  • A firm understanding of CMHC requirements in relation to both the CMB program and the servicing and administration of CMHC insured loans.
  • Experience in commercial mortgage renewals including drafting renewal letter, refreshing AML, and legal documentation as may be required.
  • Intermediate knowledge of Microsoft Word, Excel and other related applications.
  • Strong analytical skills and a keen eye for detail.
  • Able to work with and handle multiple competing priorities to meet deadlines.
  • Able to recognize and appropriately handle sensitive and confidential personal information.
  • Demonstrated superior planning, organizational and time-management skills.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Internal Business Development Associate
Position Description

MANDATE:

Reporting to the Director, National Sales, the Internal Business Development Associate is responsible for developing new business opportunities in the Vancouver area and achieving stated goals and objectives in support of the Residential Lending department. This role will be responsible for successfully contributing to the overall portfolio growth and maximizing profitability in an entrepreneurial environment focused on service and operational excellence. This role is results driven, competitive and exemplifies the spirit of a team player.

 

ACCOUNTIBILITIES:

  • Develop and execute effective business development strategies and successfully contribute to the
  • department’s business plan through proactive calls management
  • Collaborate with the Investment Services BDM & Business Development Managers to leverage and maximize cross-departmental sales opportunities.
  • Partner with Residential Lending Operations team to support and service partners within assigned Analyze and identify opportunities using reports to support growth
  • Support Residential Lending Operations in following up on outstanding commitments.
  • Partner with non-assigned brokers and partners for escalations and problem resolution
  • Identify a list of potential broker and partner relationships and providing personal support to help improve and deepen the relationship.
  • Develop and foster broker and partner relationships while always maintaining the highest level of professionalism and service standards.
  • Balance strong problem solving and decision-making abilities while meeting performance targets and maintaining effective internal and external relationships.
  • Actively participate in business development events, tradeshows and presentations as required.
  • Together with the Marketing and Brand Management team, participate in the update of existing and creation of new broker communications including collateral materials, email content and innovative promotions.
  • Maintain up-to-date knowledge of the competition, industry trends and market conditions.
  • Ensure accurate record keeping – both electronic and paper based and ensure that all records are stored and retained to meet Company standards.
  • Identify continuous improvement opportunities.
  • Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
  • Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures

 

KNOWLEDGE & SKILLS:

  • Minimum of 2 years related experience in alternative lending.
  • Post-Secondary Education preferred.
  • Proven track record in meeting and exceeding established sales targets.
  • Excellent presentation skills
  • Superior interpersonal and relationship building skills.
  • Solid understanding of the characteristics, attributes and risk factors associated with various loan types.
  • Strong knowledge of Microsoft applications (including Word, Excel and Power Point) and familiarity with the internet and related applications as tools for conducting research.
  • Demonstrates strong negotiation, planning, organizational and time management skills
  • Solid written and verbal business communication skills.
  • Capable of handling multiple tasks and meeting stringent deadlines.
  • Tactful, diplomatic and politely persistent.
  • Results oriented and a high achiever.
  • Reliable, consistent and disciplined.
  • Highest level of integrity.
  • Self-motivated, confident and capable of working both independently and in a team environment.
  • Bring a positive, can-do attitude to our organization, using creative solutions to solve problems.
  • Establish and build on healthy working relationships with your team and peers.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Manager, Credit Risk Modeling, Strategy & Analytics
Position Description

MANDATE:

The Manager, Credit Risk Modeling, Strategy & Analytics will play an integral part for product launch and ongoing management of various retail banking lending products. The individual will be responsible for developing credit models and credit strategy for lending products. The role will require sophisticated analytical problem solving and developing state of the art credit strategies.

The individual will be responsible for developing and validating credit risk models (PD & LGD) and analyzing large datasets to develop various regression models. In addition, the individual will be responsible for designing the credit strategy and leveraging the models. The role requires that the incumbent is extremely hands on with data analytics tools and software e.g., SAS, Python, SQL. The role will require the individual moving seamlessly across areas of modeling, strategy development, conducting adhoc analytics and reporting.

 

ACCOUNTABILITIES:

  • Developing credit risk models
  • Developing underwriting criteria for auto adjudication of retail lending products
  • Working with Products team to incorporate nuanced criteria in credit strategy
  • Implementing models and strategy in the production system working with Technologies
  • Developing and maintaining documentation for models and strategy
  • Communicating the effectiveness of the strategy to senior leadership team
  • Devising Test & learn approach in credit decision
  • Tracking credit strategy performance
  • Conducting model performance tracking and validation
  • Conducting credit risk analytics
  • Loss forecasting
  • Portfolio reporting
  • Recommending changes in credit strategy based on credit performance

 

KNOWLEDGE & SKILLS:

  • Bachelor degree or higher in a quantitative discipline e.g., Mathematics, Statistics, Economics
  • Master’s degree preferred
  • 5+ years in credit risk management in retail baking
  • Passionate about modeling and analytics
  • 3+ years of hands on modeling experience
  • 5+ years of experience in credit risk management
  • Experience in developing Logistic, OLS Regression, GLM, CHAID, Tree and other machine learning techniques
  • Experience of developing NPV based credit decision logic
  • SAS, Python, SQL
  • Experience of credit strategy development for acquiring new customers
  • Comfortable working with numbers and the ability to drill down

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Manager, Product & Marketing
Position Description

MANDATE:

The Manager, Product and Marketing will primarily be responsible for managing the acquisition strategy and product roadmap for residential mortgage products in the broker channel, ensuring business plan expectations are achieved with additional focus on product design, strategy, customer experience, efficiency, compliance, innovation, continuous improvement and risk management. This role is also responsible for managing a cross-functional marketing team and will be accountable for the development of overall campaign and content creation to support the company’s acquisition, retention, and expansion efforts.

 

ACCOUNTABILITIES:

  • Support portfolio strategy including product development and management, channel optimization, technology integrations, and development and maintenance of product policies with a focus on risk return.
  • Develop and execute on the residential lending strategy including campaign development and implementation, customer lifecycle management and product marketing to deliver on the acquisition plan objectives.
  • Work closely with vendors and internal technology support teams to scope and implement product solutions and to identify technology driven solutions to innovate the broker experience
  • Lead technology and customer solutions development within the mortgage product offering for originations, servicing, and customer retention interactions.
  • Collaborate with the mortgage originations team to develop strategic and tactical plans to manage existing products, seeking to maximize value creation across the product portfolio and streamline the product offering, as appropriate, balancing simplification of the product offering with customer need fulfillment.
  • Maintain an external focus to understand competitive, environment and technology changes that will impact product portfolio and customer needs and recommend plans & strategies to capitalize on any change to meet overall business objectives.
  • Analyze data effectively to understand and solve business problems, identify growth opportunities, and manage regulatory requirements.
  • Ensure optimal broker and customer channel strategies, initiate developments to our channel strategies, and actively manage the channels as required.
  • Work closely with the Treasury team to contribute to product pricing strategies that support stable and predictable performance and provide strategic differentiation and competitive advantage relative to industry peers.
  • Optimize the financial performance of the product portfolio through the management of customer experience, balance, mix, spread and non-interest revenue; increasing market share, share of wallet, and customer retention; and, product and customer profitability.
  • Bring product expertise and intimately understand all aspects of product performance and drivers (market, financial, business) to inform product features and benefits and provide advice and recommendations to the Head of Sales and Marketing.

Governance and Risk Management

  • Develop new analytical approaches and strategies to identify, measure, mitigate and manage product level risk and collaborate effectively with process simplification & technology on operational risk.
  • Work with Compliance to lead activities specific to the portfolio, understanding the external regulatory and legal environment and mitigating risks to an acceptable level.
  • Work closely with the credit risks teams to ensure sound practices and controls.

Product Marketing:

  • Oversee the Marketing Coordinator and Events Coordinator in the execution of sponsorship, hosted events, industry events, internal communications, web updates/management and social media in collaboration with the Director, National Sales.
  • Manage and execute Community Trust’s marketing and communications strategy in support of residential lending & servicing
  • Lead marketing campaigns from idea to execution and measurement, including creating key performance indicators and analyzing and reporting on the effectiveness of each campaign.

 

KNOWLEDGE & SKILLS:

  • Advanced knowledge of Residential Lending products and related industry and regulatory requirements
  • University degree in business/commerce, data sciences, engineering, finance and/or mathematics and/or 5 to 7 years of experience in product management and/or consulting
  • Experience in Pardot and Salesforce preferred
  • Product Management experience specific to Home Financing & Investment Services Products
  • Product fundamentals; including understanding the design and how the product works (policies and procedures), knowledge of delivery infrastructure systems and the system linkages
  • Real estate secured lending P&L, financial services, and mortgage industry experience
  • Strong writing, editing and presentation skills
  • Good organizational and time-management skills
  • Excellent project management, problem solving, and decision-making skills
  • Strong cross functional collaboration and relationship Building skills
  • Strategic & analytical thinking with innovative mindset

 

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Marketing & Content Specialist
Position Description

MANDATE:

The Marketing & Content Specialist is responsible for assisting in the development and implementation of CTC’s strategic marketing initiatives across various platforms including social media, print, digital, etc. This role is also responsible for managing external marketing/branding partners and projects.

 

ACCOUNTABILITIES:

  • Responsible for the coordination/development of marketing content creation – writing, editing, and adapting content for use across multiple channels.
  • Design and implement content strategies, create relevant content, and maximize community engagement and growth.
  • Design advertisements, brochures, flyers, bulletins, signage, invitations, tradeshow booths, and website graphics.
  • Manage presence in social networking sites, including blogs, Twitter, Facebook, LinkedIn and other similar community sites.
  • Review, evaluate and report on client social media analytics and performance to continuously improve results.
  • Demonstrate effective knowledge of social media innovations, technology/digital trends and client’s target consumer.
  • Monitor social networks for potential opportunities and threats.
  • Coordinate the production and distribution of marketing materials.
  • Review business objectives and metrics to develop online marketing metrics to measure the impact of online marketing plans and campaigns on business unit success.
  • Implement and evaluate targeted online and email marketing plans which support the strategy and success of the business.
  • Coordinate the production and approvals for marketing materials as requested.

 

KNOWLEDGE & SKILLS:

  • Post-secondary education required
  • 2+ years’ experience in social media/marketing/brand management
  • Knowledge of financial services industry preferred
  • Knowledge of Adobe software (especially Photoshop, Illustrator and Indesign)
  • In-depth knowledge and understanding of online community platforms and best practices, with a passion for staying current on communications, social and content marketing trends.
  • Proficiency with social media channels as they relate to brand communication.
  • Excellent writing, editing and interpersonal skills
  • Good organizational and time-management skills
  • Ability to work with clients/contractors in a professional manner.
  • Excellent project management, problem solving, and decision making skills;
  • Excellent oral and verbal communication skills
  • Strong presentation skills

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Mortgage Default Specialist
Position Description

MANDATE:

Reporting to the Manager, Mortgage Servicing, the Mortgage Default Specialist is responsible for initiating Community Trust Company’s (“CTC”) default process for residential and commercial mortgage loans in default and addressing self-directed private and syndicated mortgages in chronic arrears. The Mortgage Default Specialist is responsible for the follow up and collection of all unpaid and/or returned mortgage payments and resolution of all accounts in default. This role is responsible for responding to internal and external client inquiries and contributes to the success of the department achieving their goals while remaining focused on operational excellence, compliance and delivery of superior customer service.

 

ACCOUNTABILITIES:

  • Initiate the default process starting with the negotiation of payment arrangements and settlements, and ensuring agreements are fulfilled.
  • Recommend appropriate enforcement action to management and/or the Special Handling Committee
  • Responsible for the completion of all specific loans provision analysis, including the recommendation of reserves or provisions.
  • Provide clear direction to property managers for properties in possession, to ensure an expeditious sale.
  • Process any manual ad-hoc mortgage payments in response to collected default payments as required.
  • Reconcile and balance all collected mortgage payments daily.
  • Prepare reporting of loans in default, monitored loans, properties in possession and accounts in chronic arrears due to pending legal action
  • Process all transactions with a high degree of accuracy within the established service level agreement and in accordance with CTC’s corporate and department policies and procedures
  • Respond to and/or investigate all internal and external client inquiries within the department service standards.
  • Maintain accurate electronic record keeping of client accounts in accordance with department procedures.
  • Provide recommendations for process improvements to Manager, Mortgage Servicing as appropriate.
  • Follow all AML policies and procedures with client accounts with an emphasis on “Know Your Client” rules
  • Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conduct appropriate inquiries and investigations in relation to any such situation and ensure that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures
  • Provide support to the Manager, Mortgage Servicing as required.

 

KNOWLEDGE & SKILLS:

  • Minimum of 2 years related experience in mortgage administration and/or servicing and/or collections within the financial services industry or a related role.
  • Post-Secondary Education preferred.
  • Experienced in Commercial funding, an asset.
  • Working knowledge of financial regulatory requirements on registered products, AML, and Compliance is an asset
  • Demonstrates effective organizational and time management skills.
  • Demonstrates interpersonal and relationship building skills.
  • Solid written and verbal business communication skills.
  • Strong analytical skills.
  • Intermediate knowledge of Microsoft Word, Excel, Power Point and Outlook.
  • Detail oriented with an acute attention to accuracy.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Mortgage Funding Specialist (1 year contract)
Position Description

MANDATE:

Reporting to the Manager, Mortgage Funding, the Mortgage Funding Specialist is responsible for the settlement and delivery of all advances of mortgage loan funding for all products and business lines including Residential Lending and Investment Services. The Mortgage Funding Specialist will provide support and funding services to the Residential Lending and Investment Services Departments and will contribute to the success of the department in achieving their goals while remaining focused on operational excellence, compliance and delivery of superior customer service.

 

ACCOUNTABILITIES:

  • Collaborate with the Residential Lending team to ensure that deals close efficiently, and on time to achieve department targets
  • Collect and review all pertinent documents received from the solicitor, agent, broker or investor for IGO/NIGO to ensure documents meet all requirements and outstanding conditions and files are complete.
  • Follow up with FCT and/or Solicitor for all required information.
  • Collaborate with the originations team to resolve outstanding conditions.
  • Direct entry loan origination of private and syndicated mortgages.
  • Process all transactions within the established service level agreement.
  • Issue advance cheques or submit SWIFT Payment requests to solicitors with accuracy.
  • Responsible for all post funding due diligence, including ensuring file is complete, brokers/agents are paid and Advance, Welcome and Property Tax letters are sent on a timely basis.
  • Respond promptly and collaboratively to resolve any system and accounting issues as identified by finance.
  • Establish and maintain key relationships with external business partners, such as solicitors, brokers, and 3rd parties.
  • Respond to and/or investigate all internal and external client inquiries within the department service standards
  • Ensure accurate record keeping – both electronic and paper based and ensure that all records are stored and retained to meet CTC standards.
  • Follow all AML policies and procedures with client accounts with an emphasis on “Know Your Client” rules
  • Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conduct appropriate inquiries and investigations in relation to any such situation and ensure that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

 

KNOWLEDGE & SKILLS:

  • Minimum of 2 years related experience in mortgage funding, law office, financial services, or a related role.
  • Post-Secondary Education preferred.
  • Sound understanding of registered products including Self-Directed, Private and Syndicated Mortgages
  • Working knowledge of financial regulatory requirements on registered products, AML, and Compliance is an asset
  • Demonstrates effective organizational and time management skills.
  • Demonstrates interpersonal and relationship building skills.
  • Solid written and verbal business communication skills.
  • Strong analytical skills.
  • Intermediate knowledge of Microsoft Word, Excel, Power Point and Outlook
  • Detail oriented with an acute attention to accuracy.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Mortgage Officer
Position description

MANDATE:

The Mortgage Officer is responsible for successfully supporting overall portfolio growth in an environment focused on operational and service excellence. This role will work with the Residential Mortgage Underwriters to review residential mortgage applications, verify that file and system data is complete, conditions are fulfilled and targets are met all while adhering to service standards and building exceptional third party relationships.

 

ACCOUNTABILITIES:

  • Manage, compile and organize mortgage application information for mortgage loans in accordance with policy and procedures to create a complete package for credit approval.
  • Conduct regular follow-ups with mortgage brokers and clients to collect outstanding documentation needed to satisfy the requirements as stipulated in the commitment.
  • Conduct client interviews in accordance with Know-Your-Client legislation and customer service requirements.
  • Instruct files to FCT and work together with Residential Funding to ensure timely closings. Respond to inquiries in a timely manner to meet service standards and foster positive relationships.
  • Ensure mortgage statuses are accurate and communicated appropriately.
  • Work in collaboration with the Underwriting and Funding teams to ensure targets are being met.
  • Learn the company’s business practices, organizational structure and general policies and procedures.
  • Ensure accurate record keeping – both electronic and paper based, and ensure that all records are stored and retained to meet Company standards.
  • Identify continuous improvement opportunities.
  • Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
  • Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

 

KNOWLEDGE & SKILLS:

  • Minimum of 2 years related experience
  • Post-Secondary Education preferred
  • Demonstrates interpersonal and relationship building skills
  • Demonstrates strong negotiation and sales skills
  • Solid understanding of the general characteristics, attributes and risk factors associated with various loan types.
  • Strong knowledge of Microsoft applications (including Word, Excel and Power Point)
  • Solid written and verbal business communication skills.
  • Exceptional analytical skills and a keen eye for detail.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Mortgage Retention Specialist
Position Description

MANDATE:

The Mortgage Retention Specialist is responsible for managing and completing all aspects of residential mortgage retention including the analysis of renewals, underwriting of refinances and reducing payouts. This role is responsible for maximizing revenue opportunities and successfully contributing to the overall retention targets in an environment focused on operational and service excellence.

 

ACCOUNTABILITIES:

  • Responsible for maintaining key relationships and providing best in class service to all internal and external customers, 3rd parties, brokers, solicitors, investors and partners.
  • Responsible for assisting with the completion of residential mortgage retention activities including the analysis of renewals and underwriting of refinances, negotiating with borrowers, maximizing revenue opportunities and successfully contributing to the overall retention targets.
  • Renew mortgages for Investors/Partners.
  • Handle all enquiries for mortgage information statements, conducting mortgage file reviews when necessary.
  • Review mortgage files where a breach of covenant has been identified and recommend course of action.
  • Contact clients in response to payout requests in an attempt to retain the mortgage.
  • Manage portfolio risk within Corporate Standards.
  • Maintain up to date knowledge of competitors and market conditions.
  • Conduct an annual review on all HELOC’s and action as necessary.
  • Identify and recommend process improvement initiatives.
  • Responsible for testing and assessing new enhancements.
  • Prepare timely reports for review.
  • Ensure accurate record keeping – both electronic and paper based, and ensure that all records are stored and retained to meet Company standards.
  • Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
  • Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

 

KNOWLEDGE & SKILLS:

  • Minimum of 2 years experience with residential retention or underwriting.
  • Experience across various areas of residential mortgage administration and/or servicing is an asset.
  • Underwriting experience is preferred.
  • Post-Secondary Education is preferred.
  • Sound negotiating skills.
  • Demonstrates interpersonal and relationship building skills.
  • Demonstrates effective organizational and time management skills.
  • Demonstrates interpersonal and relationship building skills.
  • Solid written and verbal business communication skills.
  • Strong knowledge of Microsoft applications (including Word, Excel and Power Point)
  • Sound analytical thinking, planning, prioritization, and execution skills.
  • Detail oriented with an acute attention to accuracy.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Mortgage Servicing Specialist
Position Description

MANDATE:

This role is responsible for providing best in class service and support to both internal and external clients, third (3rd) party servicers or investors and successfully contributing to the overall servicing targets in an environment focused on operational and service excellence.

 

 ACCOUNTABILITIES:

  • Responsible for maintaining key relationships and providing best in class service to all 3rd parties, investors, brokers and partners.
  • Ensure remittances are posted promptly and liaise with third (3rd) party servicing companies to reconcile all out of order loan payments.
  • Remittances are prepared and sent to all 3rd parties and investors in the agreed upon timelines set out in service agreements
  • Responsible for reviewing system service packs, testing and assessing new enhancements.
  • Perform cash management (bank reconciliations, wire transfers, cash balances, etc.) and liaise with Finance and Treasury to ensure general ledger transactions are accurate for all serviced loans.
  • Prepare and distribute the outstanding checklist reports.
  • Responsible for preparing and producing information statements.
  • Process manual payments as required.
  • Respond to and process all payment frequency &/or date changes.
  • Respond to customer inquiries in a timely manner.
  • Provide back up support for timely remittance of interim, final and supplemental tax installments to all municipalities. Review mortgage tax accounts, ensuring sufficient funds are available and action as necessary.
  • Responsible for the production and distribution of the commercial annual review and maturity reports, together with related correspondence letters.
  • Responsible for maintaining and the organization of all electronic mortgage files
  • Ensure accurate record keeping – both electronic and paper based and ensure that all records are stored and retained to meet Company requirements.
  • Identify continuous improvement opportunities.
  • Assist with the ongoing maintenance and updating of related procedures.
  • Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
  • Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

 

KNOWLEDGE & SKILLS:

  • Minimum of 2 years related experience.
  • Post-Secondary Education preferred.
  • Demonstrates effective organizational and time management skills.
  • Demonstrates good interpersonal and relationship building skills.
  • Solid written and verbal business communication skills.
  • Strong analytical skills.
  • Detail oriented with an acute attention to accuracy.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Residential Mortgage Underwriter
Position Description

Mandate

The Residential Mortgage Underwriter is responsible for successfully contributing to overall portfolio growth and for maximizing profitability in an environment focused on operational and service excellence. This role is responsible for determining the credit worthiness of customers based on established lending criteria, exception management and pricing determinations all while meeting performance targets, ensuring adherence to service standards and building exceptional third party relationships.

Accountabilities

  • Successfully contribute to the Residential Mortgage results, ensuring growth and profitability targets are being met.
  • Develop a network of mortgage brokers and respond to inquiries in a timely manner to meet service standards and foster positive relationships.
  • Manage portfolio risk by exercising consistent, objective and sound credit decisions within authorized limits, escalating where appropriate.
  • Issue mortgage commitments with appropriate conditions and follow up with mortgage brokers for sign back.
  • Work in collaboration with the Mortgage Officer to closely manage pipelines, collect outstanding documentation needed to satisfy the requirements as stipulated in the commitment and close deals on a timely basis.
  • Participate in business development activities, tradeshows and presentations as required.
  • Maintain up to date knowledge of the competition, industry trends and market conditions.
  • Ensure accurate record keeping – both electronic and paper based, and ensure that all records are stored and retained to meet Company standards.
  • Identify continuous improvement opportunities.
  • Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
  • Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

Qualifications Required

  • Minimum of 2 years related experience in alternative lending.
  • Post-Secondary Education preferred.
  • Demonstrates interpersonal and relationship building skills.
  • Solid understanding of the general characteristics, attributes and risk factors associated with various loan types.
  • Strong knowledge of Microsoft applications (including Word, Excel and Power Point)
  • Demonstrates strong negotiation and sales skills.
  • Solid written and verbal business communication skills.
  • Strong analytical skills.
  • Demonstrates effective organizational and time management skills.
  • Solid written and verbal business communication skills.
  • Exceptional analytical skills and a keen eye for detail.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter (Vancouver)
Senior Manager, Finance - Special Projects
Residential Mortgage Underwriter (Vancouver)
Position Description

MANDATE:

The Residential Mortgage Underwriter is responsible for successfully contributing to overall portfolio growth and maximizing profitability in an environment focused on operational and service excellence. This role is responsible for determining the credit worthiness of customers based on established lending criteria, exception management and pricing determinations all while meeting performance targets, ensuring adherence to service standards and building exceptional third-party relationships.

ACCOUNTABILITIES:

  • Successfully contribute to the Residential Lending results, ensuring service, growth and profitability targets are being met.
  • Respond to inquiries in a timely manner to meet service standards and foster positive mortgage broker relationships.
  • Maintain knowledge of residential mortgage underwriting policies, procedures and products.
  • Negotiate, structure and evaluate mortgage applications according to internal policies.
  • Manage portfolio risk by exercising consistent, objective and sound credit decisions within authorized limits, escalating with rationale to support recommendation where appropriate.
  • Issue mortgage commitments with appropriate conditions and follow up with mortgage brokers for sign back.
  • Closely manage pipelines, collect outstanding documentation needed to satisfy the requirements as stipulated in the commitment and close deals on a timely basis.
  • Provide the highest level of internal and external customer service.
  • Participate in business development activities, tradeshows and presentations as required.
  • Maintain up to date knowledge of the competition, industry trends and market conditions.
  • Ensure accurate record keeping – both electronic and paper based and ensure that all records are stored and retained to meet Company standards.
  • Identify continuous improvement opportunities.
  • Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
  • Pro-actively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

KNOWLEDGE & SKILLS:

  • Minimum of 2 years related experience in residential origination, particularly Alternate Lending.
  • Post-Secondary Education preferred.
  • Demonstrates interpersonal and relationship building skills.
  • Solid understanding of the general characteristics, attributes and risk factors associated with various loan types.
  • Strong knowledge of Microsoft applications (including Word, Excel and Power Point)
  • Demonstrates strong negotiation and sales skills.
  • Solid written and verbal business communication skills.
  • Strong analytical skills.
  • Demonstrates effective organizational and time management skills.
  • Solid written and verbal business communication skills.
  • Exceptional analytical skills and a keen eye for detail.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Senior Manager, Finance - Special Projects
Senior Manager, Finance - Special Projects
Position Description

MANDATE:

Reporting to the Chief Financial Officer (“CFO”), the Sr Manager, Finance – Special Projects is responsible for leading the Finance & Accounting teams on all enterprise projects with Finance involvement and partnering with key stakeholders to provide solutions and advise on all accounting and reporting issues. This role also requires providing strategic thinking and end-to-end leadership and support on all Finance & Accounting initiated projects.

The Sr Manager, Finance – Special Projects is responsible for understanding, influencing and working with the Project teams within the enterprise to set project scope, ensure detailed business and data requirements are developed and manage execution for all aspects of Finance. This role also requires strong knowledge of Accounting concepts and standards, internal controls over financial reporting and regulatory reporting.

 

ACCOUNTABILITIES:

  • Work closely with and act as a primary point of contact for the Project Management team to ensure smooth implementation of finance components for all strategic initiatives.
  • Get involved in projects at the initial stages and clearly understand the expected outcomes, deliverables and benefits of the project to assist in the early identification of issues and recommend appropriate modification to scope, if required.
  • Ensure project plan is complete and includes Accounting entries/GL set-up, accounting policy, accounting processes/operations, system set-up, internal controls, financial reporting and disclosures, management reporting and taxation.
  • Ensure development of project artifacts including charters, integrated project plan, resource plan and contingency plan while complying with applicable standard processes (eg: Project management, Risk, Audit and Compliance).
  • Manage the execution and evaluation of the design and operating effectiveness of the Company’s internal control processes.
  • Rigorously manage scope to ensure commitments are achieved within agreed time, cost and quality parameters.
  • For all new processes, evaluate the design and operating effectiveness of the processes and ensure appropriate controls over processes and financial reporting exist.
  • Identify and ensure continuous improvement through understanding and monitoring of systems and existing processes.. Develop and implement solutions that enhance the efficiency and effectiveness of the function. Ensure strong working relationships within the Finance and Accounting department, ensuring engagement of the CFO and Director, Finance in decisions and initiatives.
  • Work closely with business unit heads to ensure cooperation and delivery of projects accurately and on time.
  • Manage relationship with external and internal auditors, vendors and consultants, and other key stakeholders and act as a primary point of contact for queries on Finance and Accounting projects/processes.
  • Ensures adherence with CTC’s Risk framework through effective oversight the proper implementation of policies, procedures and controls as required by regulations.

 

KNOWLEDGE & SKILLS:

  • University degree in Business or Finance and an Accounting designation (MBA or CPA) is preferred.
  • Extensive accounting and financial reporting leadership experience with a strong understand of IFRS, GAAP and accounting processes, systems and solutions.
  • 7 to 10 years of management experience leading system implementation and an affinity to system design and development.
  • Strong organization, multi-tasking, project planning and management skills along with a risk mitigation mindset is required
  • Strong presentation skills with ability to conduct presentations comfortably to senor and executive management.
  • Ability to communicate effectively and build strong relationships with multiple stakeholders and business units.
  • Ability to proactively solve problems and escalate issues through the proper governance protocols and channels
  • Excellent power point and excel skills.
  • Sound understanding of risk management.
  • Effective attention to detail and a high degree of accuracy.
  • High level of integrity, confidentiality and accountability.
  • Sound analytical thinking, planning, prioritization and execution skills.
  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution and people management skills.
  • Experience creating and managing budgets for a large, distributed organization.

We invite you to apply easily through your LinkedIn account by clicking the link below:

To apply via email, please send your resume and cover letter to careers@Communitytrust.ca.

Community Trust Company welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Opportunities
Business Development Manager (Vancouver)
Client Servicing Specialist (Mortgage Servicing Department)
Commercial Servicing Analyst
Internal Business Development Associate
Manager, Credit Risk Modeling, Strategy & Analytics
Manager, Product & Marketing
Marketing & Content Specialist
Mortgage Default Specialist
Mortgage Funding Specialist (1 year contract)
Mortgage Officer
Mortgage Retention Specialist
Mortgage Servicing Specialist
Residential Mortgage Underwriter
Residential Mortgage Underwriter (Vancouver)